Free webinar June 28 for local business owners

You know the importance of customer retention. How much less it costs to retain a customer vs. initial customer acquisition. Surprisingly few businesses put their focus on cultivating their existing client base for future business, referrals or reviews.

Join us for this free webinar. Learn how increasing customer retention by just 5% could increase your net profit by 25% to 95%. Discover best practices and tools to create lifetime customers.

Webinar held Wednesday, June 28 from 8-9 a.m. Registration is required. Register at https://idahosbdc.org/.

Presented by: Deborah Dickerson, Business Coach — North Idaho Small Business Development Center

The NISBDC serves the five northern counties of Idaho. Its mission is to accelerate business in the community through business resources, trainings, and no-cost, one-on-one coaching in leadership development, strategic planning, financial management and more.